CrowdStrike® Charlotte AI™
Accelerate
security operations with GenAI
Work smarter, not harder. Turn hours of work into minutes, or even seconds, with a generative AI assistant.
From slow, manual operations to faster, smarter generative AI workflows
The Charlotte AI difference
Time saved
40hrs+
Average savings per week by automating detection triage with agentic AI1
Faster answers
75%
Faster answers to questions about your environment2
Faster query writing
57%
Faster query writing, amplifying analysts of all skill levels2
Witness the power of Charlotte AI
Charlotte AI Overview (3 min)
Charlotte AI Detection Triage Demo (1:54 min)
Demo: Assessing Adversary Exposure (1:30 min)
Elevate the analyst experience with a purpose-built security assistant
Accelerate cybersecurity and IT with generative AI and agentic workflows to save time and stop the breach. Charlotte AI democratizes operations and helps your entire team become faster, better, and smarter.
No prompt, no problem
Charlotte AI brings expert triage to the CrowdStrike Falcon® platform, analyzing detections with over 98% accuracy3, boosting SOC efficiency.
Charlotte AI amplifies analyst productivity by filtering out false positives, escalating priority detections, and generating documentation for instant resolution.
Easily access Charlotte AI’s detection triage results in CrowdStrike Falcon® Fusion SOAR, enabling advanced SOC automation with responsible guardrails that amplifies the impact of Charlotte AI’s expertise.

An endpoint detection that has been automatically analyzed, summarized, and prioritized by Charlotte AI Detection Triage

A list of detections automatically analyzed and prioritized by Charlotte AI Detection Triage

Falcon Fusion SOAR workflow built using Charlotte AI detection triage data to automate actions
Stop the breach
Charlotte AI is built on a revolutionary multi-model architecture that’s continuously trained on trillions of daily events and world-class threat intelligence, tuned with expert-driven context and anonymized usage. Models are transparently changed and updated, optimizing the speed and accuracy of all outcomes.
Jump from headlines to timelines in seconds, extracting plain language insights on 257 adversaries from CrowdStrike’s award-winning threat intelligence.
Get fast, actionable answers to plain-language questions to understand your environment, demystify command-line analysis, investigate attacks, or get AI-powered recommendations for reducing risk.
Move faster and force-multiply your security team’s output by leapfrogging tedious cycles of script writing, report summarization and alert triaging — without compromising on accuracy.

Charlotte AI’s multi-model architecture is trained on CrowdStrike’s high-fidelity security data, threat intelligence and expert-labeled security incidents to understand the security analyst’s questions and provide fast, accurate answers.

Charlotte AI enables analysts to understand modern adversaries and their tradecraft, summarizing the latest insights from CrowdStrike’s award-winning, ever-growing threat intelligence.

With Charlotte AI, security teams don’t have to spend cycles mastering tools and learning scripting languages, and can focus instead on asking the right questions to direct investigations and stop the breach.

Charlotte AI enables security teams to accelerate response times with workflow automation and by executing Real Time Response scripts on your behalf.
Improve everyone
Elevate all analysts — from novices to experts — to stop breaches. Close the skills gap, compress drawn-out onboarding cycles, and expedite fluency in the Falcon platform. With collaborative promptbooks, take the guesswork out of prompt engineering by customizing and sharing query collections for common team workflows.

With promptbooks, security teams can use out-of-the-box promptbooks from CrowdStrike or build individual or shareable sequences of queries to execute for common workflows.
Outcomes you can trust
AI shouldn’t be a black box. Get traceable, auditable insight, and enforce role-based access controls and advanced safeguards to keep your team and data protected. Avoid AI hallucinations, minimize risk, and operate with peace of mind.
Charlotte AI’s detection triage is continuously trained and refined on the expert playbooks and decision-making of CrowdStrike Falcon® Complete Next-Gen MDR — the industry leader in managed detection and response.

Users can inspect underlying source data for all Charlotte AI answers.

Conversations with Charlotte AI
Featured integrations

See Charlotte AI in action
See how to detect and investigate a sophisticated adversary and speak with an expert.
Get a demoSee the power of Charlotte AI in under three minutes
Featured resources
1Calculated by multiplying the average number of alerts triaged by Charlotte AI by a 5-minute triage time per alert as estimated by the Falcon Complete team. Individual results may vary based on factors such as total alert volume.
2Results based on a survey of Charlotte AI early adopters. Individual results may vary.
3Accuracy rating is a measure of Charlotte AI triage decisions that match the expert decisions from the CrowdStrike Falcon Complete Next-Gen MDR team.