Charlotte AI’s underlying models are trained and tuned on Falcon platform documentation, APIs of the Falcon platform, and CrowdStrike’s high-fidelity security telemetry.

Charlotte AI is continuously trained on detection triage decision data from CrowdStrike Falcon® Complete Next-Gen MDR’s world-class security experts. This ensures it keeps up with evolving adversary techniques and provides highly reliable assessments.

Yes. Every answer provided by Charlotte AI is inspectable and traceable. To see the underlying sources of data for each answer, click on the “see response details” toggle included in the upper right corner of each answer.

Furthermore, the “Charlotte AI Auditor” role allows administrators to designate users in their environment who can see all questions submitted to Charlotte AI, to ensure usage is consistent with their organization’s policy.