CrowdStrike a “Customers’ Choice” — Received One of the Highest Ratings in 2023 Gartner® Peer Insights™ Voice of the Customer for Endpoint Protection Platform Report

The endpoint is both the hub of modern productivity and the epicenter of organizational risk. As the endpoint emerged as the technology interface between humans and the digital world, it also became the attack surface of the modern adversary. Nearly 90% of successful cyberattacks start at the endpoint, as adversaries look to gain a foothold to launch identity-based attacks, pivot to cloud infrastructure, exploit vulnerabilities and more. 

This is why endpoint security is foundational to a strong cybersecurity strategy. The CrowdStrike Falcon® platform is the standard for delivering AI-powered cybersecurity and has become the foundational platform for customers to automate and consolidate cybersecurity across endpoint, identity, cloud, data and more. 

For the past three consecutive years, CrowdStrike was named a Leader in the Gartner® Magic Quadrant™ for Endpoint Protection Platforms. We believe this recognition reinforces our position as a leader, innovator and visionary. And we’re not the only ones who think so: The truest assessment of the Falcon platform comes from the companies and individuals who use it every day — here’s what our customers had to say.  

98% Willing to Recommend CrowdStrike 

CrowdStrike was recognized as a “Customers’ Choice” in the 2023 Gartner Peer Insights™ Voice of the Customer for Endpoint Protection Platforms report. In the report, CrowdStrike received an overall rating of 4.8 out of 5 based on 499 verified customer reviews as of June 2023. Along with one of the highest ratings, CrowdStrike also had the highest number of reviews. 

Out of 18 vendors assessed in the report, CrowdStrike was rated with the highest “Willingness to Recommend” from 98% of customers. In speaking with customers, we believe they love the Falcon platform and freely recommend it based on several factors, including its effectiveness, speed, ease of use and modular architecture.  

In the report, CrowdStrike received a Customers’ Choice badge in 11 of the 12 segments: Large Enterprise, Midsize Enterprise, Public Sector, Finance Industry, Healthcare Industry, Manufacturing Industry, Services Industry, Asia/Pacific, EMEA, Latin America and North America — more than any other vendor. 

Overall, CrowdStrike had the following ratings for:

• Product Capabilities (4.8 out of 5)
• Deployment Experience (4.8 out of 5)
• Support Experience (4.7 out of 5)

What CrowdStrike Customers Say

You can read the individual reviews and ratings that factored into this Voice of the Customer report on the Gartner Peer Insights page. Here’s a sampling of Falcon platform reviews:

“Nothing Compares to CrowdStrike” 

“I absolutely love CrowdStrike and all the Falcon products. Even before working where I do now, I have been involved with CrowdStrike for many years, and it seems to blow all the competition away with its feature sets, usability, stability, and just overall levels of protection. CrowdStrike definitely has a customer-first mentality, and truly cares if we are protected. They seem to take every effort to stay on the bleeding edge of cybersecurity, and work diligently to attempt to stay as many steps ahead of bad actors as they possibly can … I sleep well at night knowing that CrowdStrike is protecting my fleet.”

“Best, Easiest Assurance And Peace Of Mind We’ve Gotten From A Security Tool”

“We’ve been using the CrowdStrike Falcon platform for the past 3 years and we couldn’t be happier with it. It’s been one of our most straightforward products to implement and maintain, and it’s enabled us to detect and respond to endpoint security incidents with far more speed, precision, and assurance than we ever could with previous AV vendors. Getting so much peace of mind for so little effort has made it well worth the price tag.”

“Next Generation EPP Solution With Advanced ML/AI Capabilities”

“The solution is truly a next generation endpoint protection solution that combines machine learning and AI capability to respond and stop breach at speed that is incomparable with those traditional solutions out there. The cloud-native architecture makes it highly scalable, flexible and resilient. We no longer have to worry about updates and new feature deployment. The user-friendly nature of the console makes it a go-to tool for all the security and IT teams … Detections combined with threat intelligence and vulnerability data on a single pane of glass make it easy and quicker for the analyst to conclude on the verdict. Overall the solution is best in the industry and we highly recommend the product.”

Power of the Falcon Platform

Of course, cyber risk doesn’t stop at the endpoint. Today’s adversaries are relentless, targeting cloud workloads, identities, data and more. 

For this reason, it’s imperative that organizations protect every attack surface. Historically, this was done through a variety of point security products, but cybersecurity consolidation has taken hold in recent years, driven by the need to reduce cost and complexity. 

The Falcon platform has become the standard for delivering AI-powered cybersecurity and the foundational cybersecurity platform for our customers. Our revolutionary cloud-native architecture consists of an AI-powered data platform and lightweight sensor, which remains the easiest and fastest to deploy with no reboots required.

Above everything else, the Falcon platform delivers a unified approach to stop breaches. This is the heart and soul of everything we do. I want to thank the 23,000+ customers who trust CrowdStrike to secure their organizations. We will continue to innovate and deliver for you the most effective cybersecurity platform on the market today.

Additional Resources

• Read the 2023 Gartner Peer Insights™ Voice of the Customer for Endpoint Protection Platforms report.
• Read the press release.
• See the Falcon platform in action at crowdstrike.com/falcon-platform.

Gartner, Voice of the Customer for Endpoint Protection Platforms, 18 September 2023

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The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from CrowdStrike.

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